Privacy Policy
Last updated: March 19, 2026
This Privacy Policy describes how Innolife Technologies LLC ("we," "us," or "our") collects, uses, and protects your information when you use the JennyTalk application and website. By using JennyTalk, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account information: name, email address, and password
- Profile information: preferred language, user type
- Communication content: phrases and custom vocabulary you create or save
- Support communications: messages you send to our support team
1.2 Information Collected Automatically
- Usage data: features used, session frequency, phrase usage patterns
- Device data: device type, operating system, browser type
- App activity events: session starts, communication events, feature interactions
1.3 What We Do NOT Collect
- ❌ Voice recordings or audio files
- ❌ Photos or video
- ❌ Precise geolocation data
- ❌ Social Security numbers or government IDs
- ❌ Payment card numbers (processed directly by our payment providers, including Square and Stripe)
2. How We Use Your Information
We use the information we collect to:
- Operate and improve the JennyTalk application
- Personalize your communication experience
- Process subscription payments through our payment providers, including Square and Stripe
- Provide customer support
- Send account-related notifications
- Analyze platform usage to improve features and accessibility
- Comply with applicable laws and regulations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Third-Party Services
3.1 ElevenLabs (Text-to-Speech)
JennyTalk uses ElevenLabs to convert phrase text into audio speech output. Only the text of phrases is transmitted — no personal identifiers are sent. ElevenLabs does not retain phrase content beyond real-time audio generation.
3.2 Square and Stripe (Payments)
JennyTalk uses Square and may also use Stripe for payment processing. We do not store your full payment card information. Payment data is handled directly by the applicable payment provider under that provider's privacy and security terms.
3.3 AI Services
AI-powered phrase suggestions use language model APIs. Phrase content and context may be transmitted to generate suggestions. No personal identifiers are included in AI processing requests.
3.4 Infrastructure
Our application infrastructure is hosted on Base44 (base44.com). Appropriate data protection agreements are in place with our infrastructure providers.
4. Data Sharing
We only share personal information in the following circumstances:
- Service providers: Third parties who assist in delivering our service (including ElevenLabs, Square, Stripe, and Base44) — under applicable contractual data protection requirements
- Legal compliance: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to users
- With your consent: For any other purpose with your explicit consent
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.
Upon account deletion, we will remove your personal information within 30 days, except where retention is required by applicable law.
6. Your Rights & Data Deletion
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
- Restrict certain processing activities
To exercise any of these rights, contact us at support@jennytalk.com with the subject line "Privacy Request."
7. COPPA — Children's Privacy
JennyTalk is designed to support children with communication challenges. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
Accounts for children must be created and managed by a parent, guardian, or authorized adult. If you believe we have inadvertently collected information from a child under 13 without consent, please contact us immediately at support@jennytalk.com.
See our full COPPA Notice for details.
8. Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access control systems, and regular security reviews.
No method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
9. Arizona State Privacy Rights
Arizona residents may have additional privacy rights under applicable state laws. To exercise your rights or learn more, contact us at support@jennytalk.com.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email at least 14 days before they take effect. The current effective date is always shown at the top of this page.
11. Contact Us
For privacy questions, requests, or concerns: