Security

Data Security Statement

Last updated: March 2026

At Innolife Technologies LLC, protecting your data and the data of those in your care is a top priority. This statement describes the technical and organizational measures we use to keep your information secure.

1. Our Security Commitment

We are committed to implementing industry-standard security practices to protect personal information against unauthorized access, disclosure, alteration, or destruction. Our security program is reviewed regularly and updated as threats and best practices evolve.

2. Technical Safeguards

2.1 Encryption in Transit

All data transmitted between your device and JennyTalk's servers is encrypted using TLS 1.2 or higher (HTTPS). This ensures that data cannot be intercepted during transmission.

2.2 Encryption at Rest

Personal data stored in our databases is encrypted at rest using AES-256 encryption, an industry-standard algorithm used by financial institutions and government agencies.

2.3 Access Controls

Access to production systems and user data is restricted to authorized personnel only. We use role-based access controls (RBAC) and require multi-factor authentication (MFA) for all internal system access.

2.4 Secure Infrastructure

JennyTalk's infrastructure is hosted on Base44 (base44.com), which provides enterprise-grade cloud infrastructure with built-in security monitoring, intrusion detection, and regular vulnerability assessments.

2.5 Payment Security

All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. JennyTalk does not store, process, or transmit payment card numbers. Stripe handles all cardholder data in a fully PCI-compliant environment.

3. Voice and Audio Security

JennyTalk does not store voice recordings.

Text-to-speech audio is generated in real time via ElevenLabs and played directly on your device. No audio recordings are stored on JennyTalk's servers. Only the text of phrases is transmitted to ElevenLabs for real-time voice generation.

4. Data Minimization

We follow a data minimization principle: we collect only the information necessary to provide and improve the JennyTalk service. We do not collect:

❌ Voice recordings or audio files
❌ Precise geolocation data
❌ Photos, video, or biometric identifiers
❌ Social Security numbers or government-issued IDs
❌ Payment card numbers

5. Third-Party Security Standards

We only work with third-party service providers that maintain their own high security standards:

ElevenLabs — Real-time voice synthesis; no persistent audio storage
Square and Stripe — Payment processing providers that handle card data directly; JennyTalk does not store full payment card numbers
Base44 — Enterprise cloud infrastructure with SOC 2-aligned controls

6. Incident Response

In the event of a data security incident that affects your personal information, we will:

Investigate and contain the incident promptly
Notify affected users within 72 hours of becoming aware of a material breach
Report to relevant authorities as required by applicable law
Take corrective measures to prevent recurrence

7. Data Retention & Deletion

We retain personal data only as long as your account is active or as needed to provide the service. Upon account deletion:

Your personal information is deleted within 30 days
Communication phrase data and settings are permanently removed
Anonymized, aggregated usage data may be retained for analytics

To request data deletion, contact us at support@jennytalk.com with the subject line "Data Deletion Request."

8. User Security Responsibilities

Users play an important role in keeping their accounts secure. We recommend:

Using a strong, unique password for your JennyTalk account
Not sharing your login credentials with others
Logging out of shared or public devices after use
Reporting any suspicious account activity to support@jennytalk.com immediately

9. Contact

For security concerns, to report a vulnerability, or for questions about our data security practices:

Innolife Technologies LLC — Security Team

6751 N. Sunset Blvd., #320 · Glendale, AZ 85305, USA

support@jennytalk.com

Subject line: "Security" for urgent reports